SANFL Now FAQ’s

Subscription

What subscription packages are available?

There is currently one subscription package on offer for SANFL Now, that can be purchased for either:

• $8.99 for a Monthly Subscription
• $89.00 for an Annual Subscription ($89.99 for SANFL Now App subscriptions)

A 7-day trial is automatically applied to all subscriptions after which the subscription will be charged as per the chosen frequency.

It is the subscribers responsibility to cancel a subscription.

Why was I charged $1USD after signing up for a trial ?

As informed within the subscription terms, a charge by OTT* SANFLNOW for $1 (USD) is authorised to help us prevent fraudulent activity. This amount will be credited back to your account within a few days as it is only intended to  authenticate your credit card at subscription. Please note that this hold will always be in USD, so your bank may convert the $1 hold to your local currency.

My Card is being declined or payment not accepted, what does this mean?

Sometimes the financial institution will flag the $1USD transaction as suspicious and put a block on your card and prevent the subscription. Please contact your financial institution to resolve this.

I have a Promo Code – how do I redeem this?

Promo codes must be redeemed upon subscription at the SANFL Now website https://www.sanflnow.com.au/checkout/subscribe/purchase and cannot be redeemed via the SANFL Now App.

If I have subscription related question, who should I contact?

Please review the Help information available here https://www.sanflnow.com.au/help/subscribing

Alternatively, support can be reached at https://www.sanflnow.com.au/contact/support

Watching Games

What games can I access?
SANFL Now subscribers can access all* matches Live and On Demand whilst a subscription is active.

*excluding Channel 7 broadcast Men’s League matches. You can watch the Game of the Week via on Channel 7 or https://7plus.com.au/sevens-sanfl

A comprehensive back catalogue of matches and exclusive content is also available.

When will match replays be available?

On demand match replays will generally be available within a few hours of match conclusion. Should a technical issue be experienced, availability may be delayed.

How do I watch?

See all the ways you can watch here https://www.sanflnow.com.au/help/watching

Note: As at 29 April 2022 Chromecast capability for Live matches is available. For Android devices, SANFL Now App version 7.500.1 is required.

If I have technical difficulties, who should I contact?

For technical related matters, please review the Help information available here https://www.sanflnow.com.au/help

Alternatively, support can be reached at https://www.sanflnow.com.au/contact/support

General

Who gets the money from subscriptions?

Revenue generated from SANFL Now subscriptions is shared equally across the 8 member SANFL Clubs.